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Privacy Policy


Privacy Policy

HYTEL PHONES takes the protection of users’ data very seriously, and is resolute to ensure that the personal data you provide to us when visiting our app is safe and secured from breaches.
We therefore take it as a responsibility to properly manage your personal information and use it only for the purpose of ensuring an easy access and utilization of the goods and services that we offer. This Policy describes and explain how HYTEL PHONES processes your personal data. You however can visit our website and check through our goods and services without providing us with personal data. This Privacy Policy gives you an insight on:

The Information We Collect

The information we collect include your: name, residential and contact address, telephone number, email address, bank details, posts on social media if you access us through Facebook, location, photograph, IP address, device MAC address, IMEI number, IMSI number and other information relevant for the processing of your request.

How We Collect and Use Your Data

HYTEL PHONES collects the above-mentioned information using web browser cookies, GPS device location, google maps and services location, JWT, web tokens. The cookies assist us to ensure that correct and complete orders are submitted for better service delivery, and also enable us to remember your IP address when next you access our app.
When you browse or access our website and log on to our app, we may retain that information in order to respond to your inquiries, process your request, and reach you through your address for delivery of your orders. This means that our servers would automatically record information that your browser sends whenever you visit a website.
We use the above-mentioned information for marketing, payment, home delivery services, research, analysis and vendor registration.

Consent and Access Rights

We require your consent for the processing of your data to complete your request on our app. We use this information only for the purpose for which it was collected, and the information is stored on the internet for user preferences. Therefore by using HYTEL PHONES, it is given that you have consented to the processing of your data in the manner and for the purpose of buying and selling on our online platform.

We affirm that the consent sought and given by users through the use of our app is not to be utilized in any circumstance for the purpose of involving in, aiding or abetting any criminal acts and anti-social conducts.

You reserve the right to amend or modify your personal data at any time, although we do not undertake to update such information or change same in our server.

Personal Data Protection Principles

We confirm that we comply with the guidelines on use of personal data, and hence we would process your data lawfully, and only for specified, explicit and legitimate purposes. To this end, we also take user’s data that is adequate and relevant, and its use is limited to purposes for which it is obtained.
The data collected is not kept in a form which permits identification of data subject by third parties, but stored on secured servers, which processes the data using appropriate technical and organizational measures to protect against unauthorized or unlawful processing or accidental divulge. HYTEL PHONES will not associate your data with any other data held by other hosting infrastructure.

User Responsibility

Users should get acquainted with this policy and must ensure that the information provided to us is complete, accurate and up to date, to facilitate hitch-free service on our app.

Data Security

HYTEL PHONES implements and maintains appropriate safeguards to protect personal data, taking into account in particular the risks to you, presented by unauthorized or unlawful processing or accidental loss. We use encryption and pseudonymisation to safeguard the personal data where appropriate. We uphold confidentiality principles in data protection, collection and analysis by ensuring that only those who are authorized to use personal data have access to it. We test-run and use third organisms checks to ascertain and confirm the integrity of the safeguards.

Third Party Access

HYTEL PHONES would not share your personal information with any third party, unless we are obligated to do so to satisfy any applicable law, regulation, legal process or enforceable governmental request, enforce applicable terms of service, including investigation of potential violations, to detect, prevent, or otherwise address fraud, security or technical issues, or protect against imminent harm to the rights, property or safety of HYTEL PHONES, its users or the public as required or permitted by law.
Violation of Privacy

In the unlikely event of a breach or violation of your privacy, we have put in place procedures to deal with any suspected personal data breach and will notify you of any personal data breach and let you know the steps we have taken to remedy the breach and the security measures we have applied to render your personal data unintelligible. If you know or suspect that a personal data breach has occurred, you should immediately send an email to

HYTEL PHONES is not however responsible for any personal data breach which occurs as a result of an act or threats of terrorism; an act of God (such as, but not limited to fires, explosions, earthquakes, drought, tidal waves and floods) which compromises our data protection measures; war, hostilities (whether war be declared or not), invasion, act of foreign enemies, and the use of your personal data by a third party designated by you.